Travim Business License Agreement & Disclaimer

1. Acceptance

By enrolling as a Travim Business — hotel, shop, service center, tourist service, club, restaurant, tour operator, car rental, airport service or any other tourism-related business — and by submitting any business for review, you agree to this agreement in addition to Travim's general Terms of Service.

2. Verification and enrollment

Enrollment requires a real government ID or equivalent document for identity verification. Travim may approve, reject or request resubmission of your enrollment or any business at its own discretion, and may require re-verification at any time. Submitting false, altered or fraudulent documents is prohibited and may result in permanent removal.

3. Your responsibilities

You are solely responsible for holding every license, permit, registration and tax obligation your jurisdiction requires to operate your business and to offer the services you list. Travim does not operate, inspect, certify, insure or guarantee any listed business, and listing on Travim is not an endorsement of the quality, safety, legality or fitness of your services.

4. Content you provide

Photos, videos and profile details you upload must belong to you or you must hold the rights to use them, and must accurately represent your business. You grant Travim a non-exclusive, worldwide license to display, resize and use this content within the app, the Explore directory, AI trip suggestions and links, and promotional placements. Travim may remove content that is inaccurate, misleading or violates its guidelines.

5. Promotion codes

Codes you generate are your own commercial offer to travelers; Travim is a technical intermediary only and is not a party to, and carries no responsibility for, honoring the code, the resulting booking, or any dispute between you and the traveler. Codes used to mislead or defraud travelers may lead to suspension.

6. Directory, AI suggestions and ads

Inclusion in the Explore directory, in AI-generated trip suggestions and links, and eligibility for area-targeted ads are offered on a best-effort, automated basis and are not guaranteed, ranked, or permanent. Travim may change how these features work, or the fees that apply to advertising placements, at any time.

7. No employment or partnership

Enrolling your business creates no employment, agency, partnership or joint-venture relationship between you and Travim.

8. Disclaimer of warranties

The Travim Business platform is provided "as is", without warranties of any kind, including about the accuracy of directory listings or AI-generated descriptions of your business, or about the volume of travelers it will reach.

9. Limitation of liability

To the fullest extent permitted by law, Travim is not liable for disputes, damages, losses or injuries arising from interactions, transactions or bookings between travelers and your business, or from your own compliance (or non-compliance) with applicable law.

10. Suspension and removal

Travim may reject, suspend or remove your enrollment or any business listing at any time, without prior notice, for policy violations, fraud, repeated traveler complaints, or legal or regulatory concerns.

11. Changes

Travim may update this agreement as the Business features change. Continuing to use Travim Business after an update means you accept the revised terms.

12. Identity verification

We verify the people behind every listing. The representative enrolling the business, and where relevant its owner, must provide a government identity document or an equivalent, matching the business details submitted. We may ask for verification again at any time, and we may refuse, suspend or remove a listing where verification fails, is refused, or is later contradicted. Documents are held securely, seen only by the staff performing the check, never published, and never used for advertising. How long we keep them and on what basis is set out in the Privacy notice.

13. Review of what you publish

Everything you submit — profile details, photographs, posts, products, services, offers, campaigns and adverts — is reviewed by us before it is published, and may be reviewed again afterwards. We may publish it, ask you to change it, or refuse it, and we will tell you why. Review checks your submission against our rules and applicable law. It is not an inspection of your business, not legal advice, and not a warranty to travelers that what you offer is safe, lawful, licensed or as described — that responsibility stays with you under sections 3 and 4.

14. Advertising and advisory services

We may suggest what to publish, when, and to which audience, and may propose campaigns or advertising placements based on aggregated demand and performance data. Those suggestions are opinions offered to help you decide; they are not guarantees of reach, bookings or revenue, and acting on one is your commercial decision. Everything you publish must be lawful, accurate and honour what it promises, including price, availability and the terms of any offer or code. Paid placements are marked as advertising to travelers.

15. Ranking and visibility

Where your business appears — in the directory, in search, in generated trip suggestions — is determined mainly by how well it matches what the traveler asked for, its location relative to the trip, its category, how complete and current your profile is, traveler feedback, and whether the placement is paid. Paid placement affects visibility and is always marked. We give no guarantee of position, inclusion, traffic or continuity, and we may change how ranking works.

16. Notice of changes

We give at least 15 days' notice by email or in the app before a change to this agreement that affects you takes effect, and you may end your listing before it does. We may act faster where the law requires it, or to address fraud, a security risk or content that endangers travelers.

17. Complaints

If you disagree with a rejection, a removal, a suspension or a ranking decision, write to legal@travimapp.com. We look at the decision again, involve someone who did not make it where we can, and answer within a reasonable time. If that does not settle it, we are willing to attempt mediation in good faith before either of us goes to court.

18. Traveler data

You receive aggregated and de-identified insight about demand and performance. You do not receive travelers' names, email addresses, account identifiers, device identifiers, precise locations or trip content, and you must not attempt to identify an individual traveler from what we give you or to combine it with other data for that purpose. Where a traveler contacts you directly and you collect their personal data, you are the controller of that data and responsible for handling it lawfully.

Contact

Questions: legal@travimapp.com.